Presenting at the WhippleHill User Conference 2009
Thursday, July 2nd, 2009I like Boston; it’s unassuming. The city doesn’t pretend to be anything but what it is, namely, a smallish town with high rises in some directions and green, trimmed shrubbery in others. Granted, I have not seen much of the city; having wandered to the Commons after my talk, I managed to surprise only Paul Revere at his grave site in Granary Cemetery. But I gathered this much—that the city, along with its neighboring harbors, is quietly humming with genius. The number of bookish looking people one runs into on the street compete with the number of hipsters one runs into in Brooklyn’s Park Slope—not quite overwhelming, but steadily undercurrent nonetheless, a healthy overflow from those districts that cannot quite contain them all at the same time.
The conference itself was teeming with a variety of a different sort; the make-up of the audience (or perhaps the auditorium itself) strangely reminded me of a theater I attended back in Orange County. The crowd was a tad older, and certainly more formally dressed than the usual canvas sneaker and jean combo I am used to. And not entirely opposed to free culture folk, but certainly unlike, they were the paradigm of decorum.
WhippleHill services high schools in their online communication needs, and mainly because its founder, Travis Warren, went to one, it specifically targets private schools. WhippleHill is a for-profit, but like a lot of for-profits who offer services around next generation web technologies, pushing out open content and tools to their community only helps them. WhippleHill is a great example of the service model that is growing around open content and open tools, and I think it’s a model others should be taking note of, especially in this belly-up economy.
If anyone can work up a crowd, I should have guessed it would be Clay Shirky (or someone like him). Shirky elicited much laughter, and I definitely recognized anecdotes from his book whereupon I had LOL-ed. The one that got the crowd in particular was involving high school students’ myspace or blog postings, which usually revolved around such “banal” subjects (Shirky’s words not mine) like the thumb fishing app for the iPhone (personally, I did not know such an app existed and so found this post rather interesting). The title of the one student’s blog post was “Gone fishin’ ” and displayed an image of the iPhone with the app in the background. Underneath, it read, “I have been spending way too much time on this” or something akin to it. Now why would she (it was a she, and a fashion student in this case with a (not-so-curious to me anyway) fascination with Hello Kitty phone covers) post something so banal? Shirky asked. It’s simple; she’s not talking to you.
This, he continued, is what high school students discuss at the food court in the mall. If you’ve ever listened in on one of their conversations, it is filled with banal subjects like Hello Kitty phones. But you are obviously the weird one in this case, for what are you doing at the mall listening in?
Funny, and hilarious by some standards, but I had read it before. So what piqued my interest was his pizza-by-the-slice analogy (if it was in his book, I missed it). Maybe I’m just a foodie, but I found it a very apt example of what can happen when you get large groups of people together. Basically, Shirky grew up in the Midwest, where he worked at a pizza joint that only sold whole pies. (Myself having worked at a pizza chain in the OC recognized and sympathized with this situation.) Upon a visit when he was 16 to New York City, he was astonished that their pizza places not only sold pizza by the pie, but by the slice, and he wondered how this was sustainable. Well it turns out that NYC pizza joints have the pizza baked ahead of time, a novel concept, and simply reheat each slice when sold. From this he gleaned that the city has enough people willing to purchase pizza by the slice, which is what makes this type of marketing strategy sustainable. “When you get really large amounts of people involved, improbable events become certainties,” he concluded. “You can’t predict in advance how things will happen, so you have to provide tools to allow things to happen.” Baking the pizza prior to purchase was this sort of tool for pizza joints; it not only saved time but gave people more options. In turn, it allowed a kind of business (pizza-by-the-slice) to flourish that would not have otherwise done so.
Shirky is the master at anecdotes, and dropped a few more gems into the bucket before retiring to answer questions from the audience. I won’t go into detail about them here, for risk of running too long like my last post, but I would urge any and everyone to read his book, Here Comes Everybody. It puts the world into enlightening anecdotal perspective, and you are bound to catch yourself uttering a lot of “Mmmhmms” throughout. Anyway, now that I’ve done my part in promoting book sales, I wonder how long it will take before he decides to make it available online under a Creative Commons license…
“Loss of control is already in the past.”
This was the response Shirky gave to an audience member who asked how he should deal with parental and faculty concerns about the use of new media tools. It was also, coincidentally, the meme I went with for my own presentation, where I emphasized that it is up to us to educate our youth with a different approach to copyright law, because kids are going to keep doing what they are doing anyway—namely, what the Recording Industry Association of America calls “piracy”. The world is changing has already changed and we need to do our part in dealing with it rather than flogging a dead horse.
I presented to a full room, and even spied people lingering in the doorway while I was giving my talk. I thought my voice would give (I did croak a few times, and friends have told me I have an “adorable” little lisp…), or that my Macbook would suddenly shut down (as punishment for using proprietary software), but other than a little projector-laptop miscommunication in the beginning, things went pretty smoothly. Surprisingly, I ended with fifteen minutes to spare for questions, which were not all filled up. It’s always hard to gauge an audience who doesn’t respond with wild exclamations of support, so I wasn’t sure if they “got it” or not. But after the session, I had quite a few people come up to me, and there were general smiles and thank you’s all around. Jen, who deals with the WH communications end of things, told me it was all the rage on Twitter, and that one fellow had even mentioned how he was going to integrate Creative Commons education at his school. This made me happy. Teaching kids about CC is probably one of the best ideas in terms of copyright education. I only wish I was the one who came up with it. But as the sentiment goes, what does it matter, if you can build upon that idea and make it better. My favorite session member was one woman who sat smiling with attention at the very front. After I had finished packing up my things, she thanked me and remarked, “I have so much to learn!” I wanted to tell her—so do I!
In retrospect, I think Travis’ suggestion over a phone call some months prior is what helped with preparing for this crowd. By this crowd, I mean members of the majority of the education population who know almost nothing about copyright law, much less Creative Commons. He told me to “start at the beginning”, and I really took that advice to heart. Having started in the middle of things myself, when the open movement was already in full swing, I was really grasping at straws for a while. A lot of talks on CC will gloss over its origins and the history of copyright law—but WHUC 09 made me realize how important it is to linger on these details. Showing people the history behind Creative Commons, namely what led to its necessity, is pretty much identical to showing them the importance of “open”.